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Fortune Forged

End User Agreement

Last updated: June 2, 2026

This End User Agreement ("Agreement") is between you ("you," "User") and Fortune Forged ("we," "us," "our") for access to and use of the Fortune Forged customer relationship management platform, order tools, customer portal, and related websites and services (collectively, the "Service"), including fortuneforged.space and associated applications.

By creating an account, accepting an invitation, logging in, or otherwise using the Service, you agree to this Agreement. If you do not agree, do not use the Service. Our Privacy Policy explains how we handle personal information.

1. Who may use the Service

The Service is intended for authorized employees, contractors, and agents of Fortune Forged ("Authorized Users") and, where applicable, customers who access a limited read-only portal via a link we provide ("Portal Users").

  • You must be at least 18 years old and able to form a binding contract.
  • Access is by invitation or approval only. You may not share credentials or allow unauthorized persons to use your account.
  • Workspace owners control roles, permissions, and integrations. Owners are responsible for how their team uses the Service.

2. The Service

The Service helps manage customer conversations, orders, invoices, production updates, and related business operations. Features may include integrations with third parties such as Meta (Instagram / WhatsApp), payment and accounting providers (e.g., Stripe, QuickBooks Online), and AI tools you configure.

We may change, suspend, or discontinue features at any time. The Service is provided on an "as is" and "as available" basis, without warranties except as stated below.

3. Accounts and security

  • You are responsible for keeping your password and devices secure and for all activity under your account.
  • Notify your workspace owner or us promptly if you suspect unauthorized access.
  • We may suspend or terminate access for violation of this Agreement, security risk, or non-payment of any fees owed for the Service.

4. Acceptable use

You agree not to:

  • Use the Service for unlawful, fraudulent, harassing, or abusive purposes.
  • Upload or transmit malware, scrape the Service without permission, or attempt to bypass security or access controls.
  • Misuse customer or business data, including selling or sharing it outside your authorized business purpose.
  • Impersonate others or use the Service in a way that violates third-party terms (including Meta, WhatsApp, Stripe, Intuit QuickBooks, or AI providers).

5. Your data and our data

Business data.Content you enter (customers, messages, orders, invoices, notes, etc.) remains yours or your employer's. You grant us a limited license to host, process, and display that content solely to operate and improve the Service.

Third-party services. When you connect integrations, data may be sent to or received from those providers under their own terms and privacy policies. You are responsible for configuring integrations and complying with those providers.

Aggregated and operational data. We may use de-identified or aggregated usage data to maintain, secure, and improve the Service.

6. Customer portal

Portal Users receive limited access via a unique link. Portal content (order status, invoices, messages we choose to show) is provided for convenience only. Portal Users must not attempt to access other parts of the Service without authorization.

7. Payments and invoices

Payment processing and invoicing may be handled through connected providers (e.g., QuickBooks Online, Stripe). We do not guarantee tax, accounting, or legal correctness of amounts shown in the Service. Official records may reside in your accounting or payment system.

8. AI features

If enabled, AI-generated summaries or suggestions may be inaccurate. You must review important decisions (pricing, commitments, customer communications) before relying on AI output. Do not submit sensitive personal data you are not permitted to share with your chosen AI provider.

9. Confidentiality

Authorized Users may have access to confidential business and customer information. You agree to use that information only for legitimate work purposes and to protect it as your employer or Fortune Forged requires.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORTUNE FORGED AND ITS OWNERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

12. Indemnity

You agree to defend and indemnify Fortune Forged against claims arising from your misuse of the Service, violation of this Agreement, or violation of law or third-party rights, except to the extent caused by our gross negligence or willful misconduct.

13. Term and termination

This Agreement applies while you use the Service. We or your workspace owner may terminate or suspend your access at any time. Upon termination, your right to use the Service ends. Sections that by nature should survive (limitations of liability, indemnity, governing law) will survive.

14. Changes

We may update this Agreement by posting a revised version at this URL and updating the "Last updated" date. Material changes may also be communicated through the Service or by email. Continued use after changes become effective constitutes acceptance.

15. Governing law

This Agreement is governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your jurisdiction apply.

16. Contact

Questions about this Agreement or the Service should be directed to your Fortune Forged workspace owner or administrator. For legal or privacy inquiries, contact us through the business contact information published on fortuneforged.space or provided when you were invited to the Service.